You can watch this episode on our YouTube Channel. Patrick Maes is a thought leader on Disruptive Selling, customer centricity, customer enchantment and business transformation. Connect with Patrick via LinkedIn or on his website. He is founding partner of CPI Consulting and author of the book Disruptive Selling. Patrick helps CEO’s and commercial management teams to rethink sales, marketing and customer service in a changing world. As a keynote speaker, Patrick takes his audience on a journey through the world of Disruptive Selling and the Empowered Customer. His broad experience in business management allows him to put the New Selling in a broader business context and to address touchpoints with finance, operations, supply chain, human resources and ICT. Right-click and save as for direct download of this episode.